Service Coordinator

$45K to $55K/annually
Mississauga, Ontario
Benefits: Group Benefits
Shift: Morning

Our client is an established and growing distributor of specialized mechanical equipment in Canada. They are seeking a Service Coordinator to join their team. This is a DIRECT HIRE role.

Shift: Days, Monday to Friday

Duties & Responsibilities:

  • Handle customer inquiries, provide professional service, log service requests
  • Data entry of sales team orders to the ERP system
  • Parts allocation, modify sales orders as needed
  • Routine use of order tracking system (updates on order status and delivery timelines)
  • Issue purchase orders
  • Track costing of projects to ensure materials are tracked and purchase orders are correctly referenced and stored
  • Produce inventory reports and distribute to sales team members
  • Work with Service Manager to schedule mechanical technicians
  • Issue work orders
  • Tracking of technicians' hours
  • Ensure work orders are closed and invoiced on time
  • Prepare service invoices and quotations
  • Maintain accurate files for work orders, quotes, etc.
  • Verify/inspect inbound shipments of equipment for damage and accurate contents
  • Receiving goods in the ERP
  • Support inventory management
  • Prepare shipments/orders for equipment
  • High attention to detail with serial numbers of incoming/outgoing equipment
  • Schedule and coordinate shipments
  • Support the capital equipment in warehouse with support of colleagues
  • Maintain rental equipment list for customers
  • Prepare rental agreement forms
  • Generate packing slips of rental equipment and ensure allocation in the system
  • Ensure returned equipment has been inspected


  • Must be flexible, able to deal with pressure
  • Solid organizational, time management
  • Very good computer skills (SAP Business One experience is an asset)
  • Must be able to work in both the office and warehouse (picking parts, moving skids, checking shipments, physical work, etc.)
  • Operate Forklift (willing to train)
  • Excellent attitude and be able to get along very well with others

Need help? Text or Call 905-418-2040

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