Customer Service Representative

Our client is an established and growing company. They are seeking a Customer Service Representative to join their team. This is a DIRECT HIRE role.

Shift: Days, Monday to Friday (some Saturdays)

Duties & Responsibilities:

• Handle customer orders and inquiries; provide professional service; schedule service calls
• Manage a high volume of client calls (outbound and inbound) as well as in-person and emails
• Data entry
• Processing of orders and payments
• Resolve client issues with appropriate solutions

Requirements:

• Must be flexible to work some Saturdays
• Able to deal with pressure and quick-paced environment
• Solid communication and people skills
• Organizational and time management ability
• Very good computer skills (Navision or Dynamics NAV is a must)
• Excellent attitude

Need help? Text or Call 905-418-2040

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